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Guarantor Case Folder Created In Credit Management not Using Currency Of Parent (Doc ID 730677.1)

Last updated on OCTOBER 25, 2017

Applies to:

Oracle Credit Management - Version: 11.5.10 to 11.5.10.3 - Release: 11.5 to 11.5
Information in this document applies to any platform.
Case Folder

Symptoms


Parent case folder is created via OKL, however, the Guarantor case folder is created via OCM. The Guarantor case folder is not showing the currency of the parent, seems to default to USD.

Changes

The original or parent request came from OKL and the original currency on
that request was preserved by a previous ER/change. However, client has changed
their procedures and now adds guarantors to the case folder after it is
already in OCM.

Cause

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