Duplicate Accounts Are Created In Release 12 With Out Warning For Potential Duplicates (Doc ID 731166.1)

Last updated on AUGUST 05, 2016

Applies to:

Oracle Receivables - Version 12.0.1 and later
Information in this document applies to any platform.

This problem can occur on any platform.

Symptoms

When attempting to review duplicated information, the following problem occurs.

PROBLEM
No duplicates are found, but there is duplicated data

EXPECTED BEHAVIOR
Expect to have warning message displayed indicating duplicate data

STEPS
The issue can be reproduced at will with the following steps:
1. Go to Responsibility: Receivables Manager
    Navigation: Customers -> Standard
2. Create a customer which already exists on the system
3. Save

Cause

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