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Credit Check Hold Not Applied When Order is Over Credit Limit (Doc ID 731369.1)

Last updated on OCTOBER 05, 2020

Applies to:

Oracle Order Management - Version to [Release 11.5.10]
Information in this document applies to any platform.


On in Production:
Find Credit checking is not occurring for some customers.
Orders which are over the credit limit are not going on hold.
Payment Term enabled, Credit Rule current, and credit rule attached to order type, however when an order that is over the limit is placed the orders are not placed on hold.

Expect orders to go on hold that exceed customer credit limit.

The issue can be reproduced at will with the following steps:
1. set credit limit on customer form
2. check the credit checking box
3. create sale order that exceeds limit
4. order is book without hold or error.


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