PERWSHRG APP-PER-289974 Updating Email Address

(Doc ID 731386.1)

Last updated on MARCH 03, 2017

Applies to:

Oracle Human Resources - Version 11.5.10.0 to 12 [Release 11.5.10 to 12.0]
Information in this document applies to any platform.

Symptoms

-- Problem Statement:
When attempting to change Email information on form PERWSHRG the following error occurs:

ERROR
APP-PER-289974: There has been an error processing this person. The error encountered is
'ORA-20001:HZ_API_OTHERS_EXCEP: N, ERROR, ORA-06508: PL/SQL: could not find program unit being
called, N, POO, 4501', which occurred in procedure per_hrtca_merge.update_tca_person at step 10.
Please contact your support representative.


-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. US Super HRMS Manager -->
2. People --> Enter and Maintain --> Find employee -->
3. Click on Office Details, change Email information and save

Cause

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