OEXOEORD: Tax Code Gets Re-Defaulted After Booking Order (Doc ID 731485.1)

Last updated on JULY 13, 2016

Applies to:

Oracle Order Management - Version 11.5.10.2 to 12.2.4 [Release 11.5.10 to 12.2]
Information in this document applies to any platform.
***Checked for relevance on 17-Dec-2013***

Symptoms

When enter a new sales order the system default tax code is X. If user change the tax code to Y
and book the order, the tax code is changed back to X. This is happening even if user save the
record before doing the initial change.

Same issue can also occur when the scheduling is happening at time of saving the order if autoschedule is used.

Cause

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