Saving Ship Unit in Shipment Event Erases Comments When Using Quick Codes (Doc ID 731582.1)

Last updated on JULY 09, 2014

Applies to:

Oracle Transportation Management - Version: 5.5.04
This problem can occur on any platform.

Symptoms

-- Problem Statement:
When adding a Shipment Event and using a Quick Code, any comments entered in the "Event Comments" are removed when editing the Ship Unit data.

-- Steps To Reproduce:
1. Navigate to Transportation Planning and Execution -> Shipment Management -> Buy Shipments
2. Search for a Shipment
3. Actions -> Events -> Add Shipment Event
4. In new screen, enter a Quick Code and wait for screen to refresh
5. In the "Event Comments" box, enter any text you wish
6. At the very bottom of the screen, click the "pencil" icon to edit the Ship Unit data
7. In the box labeled "Packaged Item Count Received", enter 1
8. Click Save next to this row

Notice the Event Comments are erased.

Cause

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