No Debit Memo Created After Return Transaction For Expense Receipt (Doc ID 731810.1)

Last updated on OCTOBER 06, 2024

Applies to:

Symptoms

No Debit Memo created in AP after Return To Supplier transaction.

Checked the following and still the Debit Memo is not created:
- Flag "Create Debit Memo for RTS transactions" is checked at Vendor Site (tab: Purchasing)
- The return is returned to Supplier, not to Receiving
- There is already an original invoice in AP for the item returned
- The Supplier Site is as BOTH a Pay Site and a Purchasing Site.
- The return quantity is not causing the quantity invoiced to go negative, i.e.
   the return quantity is equal to or less than the quantity invoiced.
- The Create Debit Memo check box is also checked on in the Receipt form
- The 'CREATE_DEBIT_MEMO_FLAG' in rcv_transactions_interface is set to 'Y'
- The AP_AUTO_DM_CREATION_PKG (and body) are VALID
- No error messages in the Receiving logfile
- No notification is created, so cannot be verified for any errors

Steps To Reproduce:
1. Create a PO for the RTS Supplier & Site and approved
2. Fully Receive PO from step 1
3. Fully match to PO and Validate invoice
4. Create & save a partial Return and DM check box is selected
5. Review the Rec Trans Form and verify the return, RTP = Immediate

Cause

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