Customer Search Issue: Cannot Search Customer Name Starting With "%" Wildcard (Doc ID 731857.1)

Last updated on JULY 10, 2017

Applies to:

Oracle Receivables - Version 12 to 12.2 [Release 12.0 to 12.2]
Information in this document applies to any platform.

Symptoms

When trying to execute a search on customer name with a search criteria starting with a leading wildcard, '%', the following error is displayed:

Please fill in search criteria values in at least one of the following fields: Customer, RegistryId, Account Number etc.
Note that the search criteria values should not begin with a "%" or "_" for at least one of the listed fields.
 

Cause

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