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"Address Information" Descriptive Flexfield Not Populating 'HZ_PARTY_SITES' (Doc ID 731863.1)

Last updated on MAY 29, 2019

Applies to:

Oracle Receivables - Version 11.5.10.0 to 11.5.10.3 [Release 11.5.10]
Information in this document applies to any platform.
Information in this document applies to any platform.

Goal

1)   From Receivables >Customer Standard form, when "Address Information" Descriptive Flexfield is filled, the attribute values are updated in 'HZ_CUST_ACCT_SITES_ALL'  but not in 'HZ_PARTY_SITES'.

2)   When the customer is created through CRM: Customer Care >Contact Center, then application is
filling in attributes in HZ_PARTY_SITE table only.  It is not updating HZ_CUST_ACCT_SITES_ALL.

Why are the two tables not in synch with each other?

Solution

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In this Document
Goal
Solution


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