Time Out Error When Creating Order Base With Order Base Agent Enabled. (Doc ID 731951.1)

Last updated on JULY 09, 2014

Applies to:

Oracle Transportation Management - Version: 5.5.04
Information in this document applies to any platform.
Checked for relevance on 21-Jan-2010

Symptoms

-- Problem Statement:

When trying to copy/create an order base, it errors as follows:

Process OrderBaseCreated has timed out during a synchronous wait

at sun.reflect.NativeConstructorAccessorImpl.newInstance0(Native Method)
at sun.reflect.NativeConstructorAccessorImpl.newInstance(NativeConstructorAccessorImpl.java:39)
at sun.reflect.DelegatingConstructorAccessorImpl.newInstance(DelegatingConstructorAccessorImpl.java:27)
at java.lang.reflect.Constructor.newInstance(Constructor.java:274)
at glog.util.exception.GLException.factory(GLException.java:413)
at glog.util.exception.GLException.factory(GLException.java:390)
at glog.server.workflow.OnPublishWaitTimeout.throwException(OnPublishWaitTimeout.java:55)
at glog.server.workflow.OnPublishWaitTimeout.timeout(OnPublishWaitTimeout.java:42)
at glog.server.workflow.TopicManager.publishWait(TopicManager.java:174)
at glog.server.workflow.ServerPublisher.publishWait(ServerPublisher.java:122)
at glog.server.compareengine.TopicPublisher.publishPreEvents(TopicPublisher.java:127)
at glog.server.compareengine.TopicPublisher.publish(TopicPublisher.java:62)
at glog.server.compareengine.CompareEngine.compare(CompareEngine.java:109)
at glog.server.compareengine.CompareEngine.compare(CompareEngine.java:70)
at glog.util.genericcontainer.GenericContainerUtilSessionBean.compare(GenericContainerUtilSessionBean.java:139)
at glog.util.genericcontainer.GenericContainerUtilSessionBean.compareAndStore(GenericContainerUtilSessionBean.java:126)
at glog.util.genericcontainer.GenericContainerUtilSessionServerSideEJBWrapper.compareAndStore(GenericContainerUtilSessionServerSideEJBWrapper.java:232)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:324)
at com.evermind.server.ejb.interceptor.joinpoint.EJBJoinPointImpl.invoke(EJBJoinPointImpl.java:35)
at com.evermind.server.ejb.interceptor.InvocationContextImpl.proceed(InvocationContextImpl.java:119)
at com.evermind.server.ejb.interceptor.system.DMSInterceptor.invoke(DMSInterceptor.java:52)
at com.evermind.server.ejb.interceptor.InvocationContextImpl.proceed(InvocationContextImpl.java:119)
at com.evermind.server.ejb.interceptor.system.TxRequiredInterceptor.invoke(TxRequiredInterceptor.java:50)
at com.evermind.server.ejb.interceptor.InvocationContextImpl.proceed(InvocationContextImpl.java:119)
at com.evermind.server.ejb.interceptor.system.SecurityRoleInterceptor.invoke(SecurityRoleInterceptor.java:47)
at com.evermind.server.ejb.interceptor.InvocationContextImpl.proceed(InvocationContextImpl.java:119)
at com.evermind.server.ejb.interceptor.system.DMSInterceptor.invoke(DMSInterceptor.java:52)
at com.evermind.server.ejb.interceptor.InvocationContextImpl.proceed(InvocationContextImpl.java:119)
at com.evermind.server.ejb.InvocationContextPool.invoke(InvocationContextPool.java:55)
at com.evermind.server.ejb.StatelessSessionEJBObject.OC4J_invokeMethod(StatelessSessionEJBObject.java:87)
at GenericContainerUtilSessionHome_RemoteProxy_4b1b51n.compareAndStore(Unknown Source)
at glog.webserver.update.AbstractUpdate.callGenericContainer(AbstractUpdate.java:359)
at glog.webserver.update.GenericContainerXMLUpdate.process(GenericContainerXMLUpdate.java:108)
at glog.server.xmlupdate.XMLUpdateSessionBean.updateAndTrack(XMLUpdateSessionBean.java:244)
at glog.server.xmlupdate.XMLUpdateSessionServerSideEJBWrapper.updateAndTrack(XMLUpdateSessionServerSideEJBWrapper.java:298)
at sun.reflect.GeneratedMethodAccessor85.invoke(Unknown Source)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:324)
at com.evermind.server.ejb.interceptor.joinpoint.EJBJoinPointImpl.invoke(EJBJoinPointImpl.java:35)
at com.evermind.server.ejb.interceptor.InvocationContextImpl.proceed(InvocationContextImpl.java:119)
at com.evermind.server.ejb.interceptor.system.DMSInterceptor.invoke(DMSInterceptor.java:52)
at com.evermind.server.ejb.interceptor.InvocationContextImpl.proceed(InvocationContextImpl.java:119)
at com.evermind.server.ejb.interceptor.system.TxRequiredInterceptor.invoke(TxRequiredInterceptor.java:50)
at com.evermind.server.ejb.interceptor.InvocationContextImpl.proceed(InvocationContextImpl.java:119)
at com.evermind.server.ejb.interceptor.system.SecurityRoleInterceptor.invoke(SecurityRoleInterceptor.java:47)
at com.evermind.server.ejb.interceptor.InvocationContextImpl.proceed(InvocationContextImpl.java:119)
at com.evermind.server.ejb.interceptor.system.DMSInterceptor.invoke(DMSInterceptor.java:52)
at com.evermind.server.ejb.interceptor.InvocationContextImpl.proceed(InvocationContextImpl.java:119)
at com.evermind.server.ejb.InvocationContextPool.invoke(InvocationContextPool.java:55)
at com.evermind.server.ejb.StatelessSessionEJBObject.OC4J_invokeMethod(StatelessSessionEJBObject.java:87)
at XMLUpdateSessionHome_RemoteProxy_1m49e64.updateAndTrack(Unknown Source)
at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
at java.lang.reflect.Method.invoke(Method.java:324)
at com.evermind.server.rmi.RmiMethodCall.run(RmiMethodCall.java:53)
at com.evermind.util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:303)
at java.lang.Thread.run(Thread.java:534)

This only happens when an order base type agent is enabled, listening for Order Base - Created. Even if the agent is as simple as changing the color of the order base indicator, the time out error is received.

-- Steps To Reproduce:

Create an order base agent, with an agent event of Order Base - Created, run as ADMIN, in the
agent actions, use the Set Indicator: G. Create a new order Order Base.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms