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Shipment Null Pointer Error When Assigning Rate or Changing Carrier (Doc ID 732544.1)

Last updated on FEBRUARY 25, 2019

Applies to:

Oracle Transportation Management - Version 5.5.03 to 5.5.05.01 [Release 5.5]
Information in this document applies to any platform.
This problem can occur on any platform.

Symptoms

-- Problem Statement:
On Version 5.5.03, OTM is returning a java.lang null pointer error when assigning rate or changing service provider:
<DATE TIME> <VALUE> Debug PlanningDetails No shipment inf cost found for shipment:
SSCC.<NUMBER> [ExecuteThread: '12' for q]
<DATE TIME> <VALUE> Error Exception java.lang.NullPointerException:

java.lang.NullPointerException:
at glog.business.shipment.ShipmentLoader.loadShipments(ShipmentLoader.java:388)
at glog.business.shipment.ShipmentLoader.loadShipments(ShipmentLoader.java:204)
at glog.business.shipment.ShipmentLoader.loadShipments(ShipmentLoader.java:168)
at glog.business.shipment.ShipmentLoader.loadShipment(ShipmentLoader.java:138)
at glog.business.shipment.ShipmentLoader.loadShipment(ShipmentLoader.java:128)
at
glog.business.action.ShipmentPlanningActionExecutor.getAllServiceProviderOption(ShipmentPlanningActi
onExecutor.java:245)
at
glog.business.session.ShipmentPlanningActionSessionBean.getAllServiceProviderOption(ShipmentPlanning
ActionSessionBean.java:142)
at
glog.business.session.ShipmentPlanningActionSessionServerSideEJBWrapper.getAllServiceProviderOption(
ShipmentPlanningActionSessionServerSideEJBWrapper.java:116)
at
glog.business.session.ShipmentPlanningActionSessionServerSideEJBWrapper_7zfvrj_EOImpl.getAllServiceP
roviderOption(ShipmentPlanningActionSessionServerSideEJBWrapper_7zfvrj_EOImpl.java:3934)
at
glog.business.session.gen.ShipmentPlanningActionSessionSkel.getAllServiceProviderOption(ShipmentPlan
ningActionSessionSkel.java:456)
at
glog.business.session.gen.ShipmentPlanningActionSessionSkel.exec(ShipmentPlanningActionSessionSkel.j
ava:114)
at glog.webserver.wrapper.SkelImpl.execDispatch(SkelImpl.java:15)
at glog.server.wrapper.WrapperSessionBean.execDispatch(WrapperSessionBean.java:48)
at
glog.server.wrapper.WrapperSessionServerSideEJBWrapper.execDispatch(WrapperSessionServerSideEJBWrapp
er.java:42)
at
glog.server.wrapper.WrapperSessionHome_a06097_EOImpl.execDispatch(WrapperSessionHome_a06097_EOImpl.j
ava:46)
at glog.server.wrapper.WrapperSessionHome_a06097_EOImpl_WLSkel.invoke(Unknown Source)
at weblogic.rmi.internal.BasicServerRef.invoke(BasicServerRef.java:477)
at weblogic.rmi.cluster.ReplicaAwareServerRef.invoke(ReplicaAwareServerRef.java:108)
at weblogic.rmi.internal.BasicServerRef$1.run(BasicServerRef.java:420)
at weblogic.security.acl.internal.AuthenticatedSubject.doAs(AuthenticatedSubject.java:363)
at weblogic.security.service.SecurityManager.runAs(SecurityManager.java:147)
at weblogic.rmi.internal.BasicServerRef.handleRequest(BasicServerRef.java:415)
at weblogic.rmi.internal.BasicExecuteRequest.execute(BasicExecuteRequest.java:30)
at weblogic.kernel.ExecuteThread.execute(ExecuteThread.java:219)
at weblogic.kernel.ExecuteThread.run(ExecuteThread.java:178)
[ExecuteThread: '12' for q]
<DATE TIME> <VALUE> Debug PlanningDetails PlanningParameterHelper.clearParamSetGid():
Clearing thread local stored parameter set gid: null [ExecuteThread: '12' for q]

-- Steps To Reproduce:
1. Log into OTM 5.5 instance
2. Search for desired shipments
3. Perform action assign rate or change service provider.
4. System errors with java.lang.NullPointerError.

Cause

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In this Document
Symptoms
Cause
Solution
References


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