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Datafix when Duplicate OM Line IDs are not getting interfaced to IB. (Doc ID 732647.1)

Last updated on MARCH 22, 2024

Applies to:

Oracle Installed Base - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

This datafix has been approved by development for Customer consumption 18-May-2012.

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On 11.5.10.2 in Production:


When trying to interface a OM Line shipment transaction the transaction is dropped by SFM Event Queue Service and transaction is marked as processed.

STEPS
The issue can be reproduced at will with the following steps:
1. Ship Order xxxxx, Line 1.1 entered for PTO Item Number yyyyy, Line is Closed
Line Type = Regular Order Line, Item Type = MODEL
2. Run Workflow to interface the process and close the line.
3. Searching the Install Base by the Sales Order number does not result in an Install Base record for Item Number 9-00600-01.  There are no errors in Transaction Errors Processing form.

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References

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