iStore R12 Shopping Cart and Order Review shows Subtotal and Total Due as zero

(Doc ID 733523.1)

Last updated on MARCH 13, 2018

Applies to:

Oracle iStore - Version 12.0.4 to 12.2.6 [Release 12.0 to 12.2]
Information in this document applies to any platform.

Symptoms

The Shopping Cart page is not showing any values in the Sub-Total.  This is shown as blank (null).

The 'Shipping and Handling' and 'Tax' fields are also blank (null).

The "One Time Price" is shown with a calculated total of the item(s) for the cart.

The "Total Due With Order" is shown as $0.00.

 

Sample display:

Part Number           Item Name         UOM              Quantity                   Price

4101                       Malibu Best         CAN               1                          $65.00

CITY (Rate: 0%)                                                                                     $0.00

STATE (Rate: 0%)                                                                                  $0.00

COUNTY (Rate: 6%)                                                                             $3.90

                                                                                One Time Price   $65.00

                                                                         Amount due with order:           

                                                                                            Sub-Total:
                                                                          Shipping and Handling: 
                                                                                                      Tax:

                                                                             Total Due With Order:  $0.00

Changes

 

Cause

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