Primary Approver LOV is Empty In Department Approvers Form for Custom Responsibility

(Doc ID 733554.1)

Last updated on MARCH 27, 2018

Applies to:

Oracle Enterprise Asset Management - Version 12.0.0 and later
Information in this document applies to any platform.
Checked for relevance 10-APR-2011


Symptoms


When attempting to select or add Approvers on Define Department Approvers form for a custom responsibility, the following error occurs:

ERROR

FRM-41830: List of Values contains no entries.

Steps To Reproduce

The issue can be reproduced at will with the following steps:
1. Create custom Responsibility for Enterprise Asset Management: Trichy Mechanical Head (Assets) (TDR_EAM_SUPER)
2. Navigation: Enterprise asset management -> Setup -> Department Approvers

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms