Primary Approver LOV is Empty In Department Approvers Form for Custom Responsibility (Doc ID 733554.1)

Last updated on OCTOBER 27, 2016

Applies to:

Oracle Enterprise Asset Management - Version 12.0.0 and later
Information in this document applies to any platform.
Checked for relevance 10-APR-2011


Symptoms

-- Problem Statement:
On 12.0.4 in Production:
When attempting to select or add Approvers on Define Department Approvers form for a custom responsibility, the following error occurs:

ERROR
---------------
FRM-41830: List of Values contains no entries.

Steps To Reproduce:
------------------------------
The issue can be reproduced at will with the following steps:
1. Create custom Responsibility for Enterprise Asset Management: Trichy Mechanical Head (Assets) (TDR_EAM_SUPER)
2. Navigation: Enterprise asset management -> Setup -> Department Approvers

Cause

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