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Project And Help Desk Num Fields Disappeared On Create SR And Find SR Pages (Doc ID 733654.1)

Last updated on JULY 21, 2020

Applies to:

Oracle Teleservice - Version 11.5.10 to [Release 11.5]
Information in this document applies to any platform.


After upgrade to 11.5.10 (from 11.5.9), the Project and Helpdesk Num fields are no longer available on the Service Request form (CSXSRISR). How to get them back?


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