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Workflow Mailer Stringindexoutofboundsexception String Index Out Of Range: 36 (Doc ID 734045.1)

Last updated on DECEMBER 20, 2016

Applies to:

Oracle Workflow Cartridge - Version to 12.0.4 [Release 11.5.10 to 12]
Information in this document applies to any platform.
Checked for relevance on 05-JAN-2013


On 12.0.4 in Production,
when attempting to process workflow notifications the following error occurs:

[Jul 22, 2008 1:35:59 PM
-WFMLRSVC-13954-10006]:java.lang.StringIndexOutOfBoundsException: String index out of range: 36
at java.lang.String.substring(
at oracle.apps.fnd.cp.gsc.SvcComponentProcessor.process(


The issue can be reproduced at will with the following steps:
1. Clone instance
2. Start workflow services
3. Send a test email notification

The issue has the following business impact:
Due to this issue, users cannot send workflow email notifications.


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