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Defaults are Assigned to Currently Enrolled Participants Already Enrolled in the Plan Type in Question (Doc ID 734248.1)

Last updated on JUNE 14, 2021

Applies to:

Oracle Advanced Benefits - Version 11.5.10.2 and later
Information in this document applies to any platform.

Symptoms

When attempting to close any life event, the following error is occurring:

APP-BEN-92968: You have elected to enroll in 2 Medical plans. The maximum allowed is 1.
(PLAN_OPTION_NAMES=Waive Medical Coverage, Action Plan Aetna PPO : Employee + Family)


Steps To Reproduce:
The issue can be reproduced at will with the following steps:

1. Go to responsibility US Super HRMS Manager.
2. Navigate to People > Benefits Service Center and query the affected employee.
3. Select Person Life Events from the Desktop Activities drop down menu.
4. Attempt to close the Started life event. Error is received.

 

Changes

Issue did not occur prior to applying Family Pack Rollup 3, <Patch 6699770> (11i.HR_PF.K.DELTA.3).

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution
References


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