How To Make Resolution Summary A Mandatory Field When Certain Statuses Are Selected?
(Doc ID 734272.1)
Last updated on DECEMBER 03, 2019
Applies to:Oracle Teleservice - Version 220.127.116.11 to 18.104.22.168 [Release 11.5]
Information in this document applies to any platform.
How do you make the Resolution Summary Field mandatory only when certain Service Request statuses are used?
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