How To Make Resolution Summary A Mandatory Field When Certain Statuses Are Selected?
(Doc ID 734272.1)
Last updated on FEBRUARY 06, 2022
Applies to:
Oracle Teleservice - Version 11.5.10.2 to 11.5.10.2 [Release 11.5]Information in this document applies to any platform.
Goal
How do you make the Resolution Summary Field mandatory only when certain Service Request statuses are used?
Solution
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In this Document
Goal |
Solution |