My Oracle Support Banner

Approval Tolerance Applies To 'Amount To Pay' Not 'Amount to Pay with Tax' (Doc ID 734689.1)

Last updated on JULY 09, 2014

Applies to:

Oracle Freight Payment, Billing, and Claims - Version: 5.5 to 5.5
This problem can occur on any platform.

Symptoms

-- Problem Statement:
When OTM is approving an invoice, the Tolerances set up for the user are checked to compare the Invoice Amount vs. the Approved Amount. This tolerance seems to be using the "Amount To Pay" on the voucher instead of the "Amount to Pay with Tax"


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
  Symptoms
  Cause
  Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.