My Oracle Support Banner

Searching For Opportunities Using Sales Manager Responsibility Returns No Result (Doc ID 735544.1)

Last updated on JULY 26, 2019

Applies to:

Oracle Sales - Version 12.0 and later
Information in this document applies to any platform.

Symptoms

Expected opportunities (of subordinates) are not visible on the Sales Manager Dashboard when the following search criteria is used.

Status = Active
Close Date Quarter = Current Quarter
Win Probability % >= 20

EXPECTED BEHAVIOR
Expected opportunities created by the sub ordinates are visible to the reporting manager when the search criteria is used.
Status = Active
Close Date Quarter = Current Quarter
Win Probability % >= 20

-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:

1. Sales Manager responsibility > Sales Manager Dashboard > Opportunities 

2. Status = Active > Close Date Quarter = Current Quarter > Win Probability = >=20

3. Click GO

4. No results are returned.

-- Business Impact:
The issue has the following business impact:
Due to this issue, Sales managers have no idea where there opportunities are at because they cannot obtain a list of them

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.