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Possible Causes And Solutions For Missing Rows In CN_SRP_INTEL_PERIODS_ALL Table (Doc ID 736307.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Incentive Compensation - Version 11.5.10.2 to 12.1.3 [Release 11.5 to 12.1]
Information in this document applies to any platform.

Purpose

Missing rows in the table cn_srp_intel_periods can cause the calculation to fails for some salespeople.
Recalculation for these salespersons is not possible, because the they can't be selected for the calculation process.

Troubleshooting Steps

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In this Document
Purpose
Troubleshooting Steps
 The salesperson batch size is not  populated
 If you use Future Entry as an intermediate status
 If changes made to GL calendar
  <Note.242795.1>  Failed Calculation and Unable to Select a Salesperson for Submit Calculation
 Trigger deactivation
 Unpublished <Bug 1401596> CRM 11.5.2 NOT ABLE TO SUBMIT CALC FOR SUPPLIER CONTACT TYPE RESOURCE:
 Unpublished <Bug 1397510>  PLAN NOT ASSIGNED WHEN A NEW RESOURCE IS ASSIGNED TO THE EXISTING ROLE AND GROUP
References

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