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Serial Number Button Not Available For Serialized Receipt (Doc ID 736359.1)

Last updated on AUGUST 11, 2022

Applies to:

Oracle Inventory Management - Version 11.5.10 to 12.1.3 [Release 11.5 to 12.1]
Information in this document applies to any platform.
Information in this document applies to any platform.


Cannot receive the items in the Receipts form as the Lot-Serial Button is Greyed Out

Also while processing internal requisition/sales order shipment receipt and the Lot-Serial button is not available in the Enter Receipts form.  

The issue can be reproduced at will with the following steps:

Nav > Receiving > Receipts form
Search for document in the Find form (or other related search criteria)
Select line to be received
The Lot-Serial button is not enabled (greyed out)

How do we perform receipt of this serialized item?


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