Setup Performance Issue: Poor Performance in AR System Options Form For Some Operating Units (Doc ID 736395.1)

Last updated on NOVEMBER 17, 2016

Applies to:

Oracle Receivables - Version 11.5.10.0 to 11.5.10.3 [Release 11.5.10]
Information in this document applies to any platform.

Symptoms

On 11.5.10.2 in Production:

AR system Options form is taking long time to open even after applying <Patch 6173301>. This patch solved the problem for some Operating Units (OU), but other OUs still have the issue

The issue can be reproduced at will with the following steps:

Responsibility: Receivables Manager for the specific Operating Unit
Navigation: Setup > System > Options

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms