Does TCA Support MOAC? Customers In TeleService Are Not Filtered By Organization

(Doc ID 736601.1)

Last updated on OCTOBER 10, 2017

Applies to:

Oracle Customer Care - Version 11.5.10.2 and later
Oracle Trading Community - Version 11.5.10 and later
Oracle Teleservice - Version 11.5.10 and later
Information in this document applies to any platform.

Goal

1) Does Trading Community Architecture (TCA) supportĀ Multi-Organization Access Control (MOAC)?

2) Customers in Service are not being filtered by Organization.

Solution

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