Debrief Form: Item Id Displayed Instead Of Item Name When Creating An Error
(Doc ID 736633.1)
Last updated on MAY 19, 2020
Applies to:Oracle Field Service - Version 220.127.116.11 to 18.104.22.168 [Release 11.5]
Information in this document applies to any platform.
FORM:CSFFEDBF.FMB - Debrief
For some items the Item Id shows in the error message instead of the Item Name.
The error shows:
The issue can be reproduced at will with the following steps:
- Field Service Manager Resp.
N> Field Service Dispatcher/Service Request/Service Requests/Create Service Requests.
Create an SR with a task.
Make sure the task is assigned.
Also click on More tab to verify the assignment.
- Click on the debrief button.
Enter lines on the material tab for different items that are not on the price list used.
- Set assignment status of Debrief to completed.
Check the log of CSF:Update Debrief Lines of the concurrent request generated.
This shows the errors that the different items are not on the price list 'X'.
- Refresh the Debrief window.
Check the error message.
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