R12: Purchase Order Approval Workflow is Stuck at "Wait for Concurrent Program" When Contract Terms And Conditions Are Used
(Doc ID 736810.1)
Last updated on SEPTEMBER 28, 2018
Applies to:Oracle Purchasing - Version 12.0.4 to 12.1.3 [Release 12 to 12.1]
Information in this document applies to any platform.
The purchase order (PO) approval workflow is stuck at the 'Notify Approver Subprocess' activity for the purchase orders which have contract conditions and terms attached. This is happening after applying <Patch 7218243>.
The wfstatus report shows the symptom similar to the following:
20-NOV-08 11:11:41 NOTIFY_APPROVER_SUBPROCESS Notify Approver Subprocess PO_NEW_COMMUNICATION PO New Communication COMPLETE Y
20-NOV-08 11:11:41 NOTIFY_APPROVER_SUBPROCESS Notify Approver Subprocess
WAITFORCONCURRENTPROGRAM Wait for Concurrent Program
Steps To Reproduce:
1. Create a PO with contract conditions and terms attached.
2. Send it for approval.
3. The document gets stuck at the Notify Approver sub-process.
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