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Order Release Template Error Choosing Location (Doc ID 736861.1)

Last updated on FEBRUARY 25, 2019

Applies to:

Oracle Transportation Management - Version 5.5.03 to 5.5.05.02 [Release 5.5]
Information in this document applies to any platform.
This problem can occur on any platform.

Symptoms

-- Problem Statement:
On 5.5.03, When attempting to enter a location in the Order Template Screen, the following error occurs:

ERROR
Error Found Handling The Request.
The XID <Location ID> entered for field Enter Pickup Location: does not match valid record

-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Go to the Order Template screen and try to enter a different location than what is in the Pickup Location already
2. Enter the first first few characters of the Location, and see the auto-fill feature appears.
3. Select one of the autofill choices, and the error message appears

Due to this issue, users cannot use the auto-fill feature in the Order Template screen

Cause

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In this Document
Symptoms
Cause
Solution
References


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