When Creating a Absence, Error: ORA-20001: The Approver Identified By The Following Parameters Is Invalid

(Doc ID 737011.1)

Last updated on JULY 18, 2016

Applies to:

Oracle Self-Service Human Resources - Version 12.0.4 and later
Information in this document applies to any platform.


On 12.0.4 in Production:

When attempting to create an absence, the following error occurs:

The approver identified by the following parameters is invalid: originating system PER originating-system ID 86.
Please delete or replace this approver wherever they occur in AME data, including approval groups, list-modification conditions, and substitution actions.
This approver does not have an entry in wf_roles.


Steps To Reproduce:
The issue can be reproduced at will with the following steps:

1. Golden mobile self service
2. Function : Absence
3. Create Absence page
4. Enter absence details
5. click next
6. Review page shows the error


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