My Oracle Support Banner

OTM Scalability - Active Active Configuration Failing (Doc ID 737481.1)

Last updated on MAY 06, 2022

Applies to:

Oracle Transportation Management - Version 5.5.04 to 6.0 [Release 5.5 to 6]
Information in this document applies to any platform.

Symptoms


On 5.5.04, When attempting to logon to OTM that is set up with two application servers in active/active mode, the following error occurs:

ERROR
cause.Unknown_Service (serviceName=SecuritySessionHome)
javax.naming.NamingException: Lookup error: javax.naming.AuthenticationException: Not
authorized; nested exception is:
javax.naming.AuthenticationException: Not authorized [Root exception is
javax.naming.AuthenticationException: Not authorized]

javax.naming.NamingException: Lookup error: javax.naming.AuthenticationException: Not authorized;
nested exception is:
javax.naming.AuthenticationException: Not authorized [Root exception is
javax.naming.AuthenticationException: Not authorized]

-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. set up two application servers for OTM in active/active mode
2. Try to login to OTM and see the error

-- Business Impact:
The issue has the following business impact:
Due to this issue, users cannot use two application servers in active/active mode


Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.