Task Visibility Is Inconsistent Between Service Request Form and Service Request HTML Page
(Doc ID 737518.1)
Last updated on MAY 22, 2020
Applies to:Oracle Customer Support - Version 188.8.131.52 and later
Information in this document applies to any platform.
In Customer Support Specialist (HTML) responsibility, the Task page has a drop down list for 'Visibility' that displays the values:
On the Create Service Request form's Tasks tab, the Visibility attribute has two checkboxes:
This is inconsistent.
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