Task Visibility Is Inconsistent Between Service Request Form and Service Request HTML Page
(Doc ID 737518.1)
Last updated on FEBRUARY 06, 2022
Applies to:Oracle Customer Support - Version 22.214.171.124 and later
Information in this document applies to any platform.
In Customer Support Specialist (HTML) responsibility, the Task page has a drop down list for 'Visibility' that displays the values:
On the Create Service Request form's Tasks tab, the Visibility attribute has two checkboxes:
This is inconsistent.
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document