R12: AP/IBY: Why do Certain Payment Process Requests Disappear from The Payments Dashboard? (Doc ID 737571.1)

Last updated on MAY 17, 2016

Applies to:

Oracle Payables - Version 12.0.0 and later
Oracle Payments - Version 12.0.0 and later
Information in this document applies to any platform.

Goal

Why do Payment Process Requests (PPRs) just drop off of the Payments Dashboard at the moment
they are automatically Terminated due to the PPR going to a Status of Failed Document Validation
or Failed Payment Validation?

They just seem to disappear from the Dashboard, and the users have know to query them under
the Payment Process Requests tab if they want to review them. That creates uncertainty for the
users, as well as the potential for oversights and mistakes. Isn't there a way that such
"Failed...Validation" PPR's can be represented on the Dashboard?

Solution

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