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Getting 'Error: Scheduling failed...' Error When Creating Shipment For The OSP Order (Doc ID 737649.1)

Last updated on DECEMBER 04, 2019

Applies to:

Oracle Complex Maintenance, Repair, & Overhaul - Version 12.0.0 to 12.0.6 [Release 12]
Information in this document applies to any platform.

Symptoms

Cannot create shipment for the OSP order if the item is ATP controlled (mtl_inventory_items_b.atp_flag='Y'), else following error message is displayed -

"Error: Scheduling failed: Cannot meet request date or latest acceptable date.
Available Date: <mm-dd-yyyy> in Package OE_ORDER_PUB Procedure processOrder"

Replication Steps:

1) Create a visit for the defective item in the OSP department.
2) Push the visit to production. Workorder is released.
3) Make sure the serial is residing in the subinventory.
3) Execution > Outside Processing > OSP Orders > Create (B)
4) Query for your workorder
5) Select the workorder and Service (B)
6) Enter the required fields Apply (B)
7) Submit OSP & Go (B)
8) Create Shipment & Go (B)

Following error occurs:

ERROR: Scheduling failed: Cannot meet request date or latest acceptable date. Available Date: <mm-dd-yyyy> in Package OE_ORDER_PUB Procedure processOrder

Changes

 

Cause

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In this Document
Symptoms
Changes
Cause
Solution

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