Lack of Index on TENDER_COLLAB_SERVPROV Causes Service Provider Queries to do a Full Table Scan

(Doc ID 737670.1)

Last updated on SEPTEMBER 08, 2016

Applies to:

Oracle Transportation Management - Version: 5.5 to 5.5
This problem can occur on any platform.

Symptoms

-- Problem Statement:
On 5.5.04, Find that when any service provider attached with the default SERVPROV VPD profile, runs any query involving shipments, there is a full table scan on the tender_collab_servprov since that table is referred to in the VPD
EXPECTED BEHAVIOR
Expect that the full table scan is avoided by adding an index

-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Log on as a Service Provider and run the query on Shipment records
2. Capture the execution plan for such a query and see that there is a full table scan on the
Tender_collab_Servprov table

-- Business Impact:
The issue has the following business impact:
Due to this issue, general performance is affected for Service Perovider users

Cause

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