Constant Unexpected Error in E-Business Tax - You Have Encountered an Unexpected Error. Please Contact the System Administrator for Assistance (Doc ID 737854.1)

Last updated on APRIL 10, 2015

Applies to:

Oracle E-Business Tax - Version 12.0.5 and later
Information in this document applies to any platform.
Information in this document applies to any platform.

Symptoms

You are accessing the E-Business Tax User Interface (UI) and receive the following error:

You have encountered an unexpected error. Please contact the System Administrator for assistance

Review of the jave file indicates the following error message:

APP-FND-02901: You do not have access privilege to any operating unit. Please check if your profile option MO: Security Profile includes any operating unit or the profile option MO: Operating Unit is set.

ORA-06512: at "APPS.FND_MESSAGE", line 498
ORA-06512: at "APPS.MO_GLOBAL", line 36
ORA-06512: at "APPS.MO_GLOBAL", line 757
ORA-06512: at "APPS.MO_GLOBAL", line 700
ORA-06512: at line 1;

Cause

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