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Service: How To Make Field "Actual Effort Required" For a Closed Service Request (Doc ID 737940.1)

Last updated on DECEMBER 03, 2019

Applies to:

Oracle Teleservice - Version and later
Information in this document applies to any platform.


How to make the field 'Actual Effort' on the task tab of the SR form (CSXSRISR) required when the status of the tab is changed to closed?


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