My Oracle Support Banner

Debrief Error: 'Invalid Serial Number' While Processing Debrief Return Material Lines (Doc ID 738281.1)

Last updated on FEBRUARY 06, 2022

Applies to:

Oracle Field Service - Version to [Release 11.5]
Information in this document applies to any platform.


When updating a Debrief, the following error message appears in the Error field of the Material Return Lines:

Steps To Reproduce:
1- Log into Field Service Dispatcher -> Debrief.
2- Query Debrief Status : Completed with Errors.
3- Go to debrief. Receive error message.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.