Debrief Error: 'Invalid Serial Number' While Processing Debrief Return Material Lines
Last updated on MARCH 08, 2017
Applies to:Oracle Field Service - Version 184.108.40.206 to 220.127.116.11 [Release 11.5]
Information in this document applies to any platform.
***Checked for relevance on 17-Sep-2013***
When updating a Debrief, the following error message appears in the Error field of the Material Return Lines:
Transaction processor error.
Invalid Serial Number"
Steps To Reproduce:
1- Log into Field Service Dispatcher -> Debrief.
2- Query Debrief Status : Completed with Errors.
3- Go to debrief. Receive error message.
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