Debrief Error: 'Invalid Serial Number' While Processing Debrief Return Material Lines
(Doc ID 738281.1)
Last updated on JULY 14, 2020
Applies to:Oracle Field Service - Version 126.96.36.199 to 188.8.131.52 [Release 11.5]
Information in this document applies to any platform.
When updating a Debrief, the following error message appears in the Error field of the Material Return Lines:
Transaction processor error.
Invalid Serial Number"
Steps To Reproduce:
1- Log into Field Service Dispatcher -> Debrief.
2- Query Debrief Status : Completed with Errors.
3- Go to debrief. Receive error message.
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