NO_USER_ACCESS Error When Trying To Match Invoices to Shipments. (Doc ID 738294.1)

Last updated on SEPTEMBER 08, 2016

Applies to:

Oracle Freight Payment, Billing, and Claims - Version: 5.5.04.01
This problem can occur on any platform.

Symptoms

-- Problem Statement:

When attempting to Match Invoices a NO_USER_ACCESS error is displayed.

Replication steps:

1 - Log on to OTM.

2 - Navigate to: Financials > Payment Invoice Management > Payment Invoice. 

3 - Select an Invoice, click on Actions > Matching > Find Valid Matches. 

4 - The error is displayed of NO USER ACCESS, note this error is not always displayed and seems intermittent in nature.

Cause

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