NO_USER_ACCESS Error When Trying To Match Invoices to Shipments.
(Doc ID 738294.1)
Last updated on FEBRUARY 03, 2019
Applies to:Oracle Freight Payment, Billing, and Claims - Version: 5.5.04.01
This problem can occur on any platform.
-- Problem Statement:
When attempting to Match Invoices a NO_USER_ACCESS error is displayed.
1 - Log on to OTM.
2 - Navigate to: Financials > Payment Invoice Management > Payment Invoice.
3 - Select an Invoice, click on Actions > Matching > Find Valid Matches.
4 - The error is displayed of NO USER ACCESS, note this error is not always displayed and seems intermittent in nature.
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