OM Change Order Change Approval Notification Not Populating From User
(Doc ID 738513.1)
Last updated on JANUARY 25, 2021
Applies to:
Oracle Order Management - Version 12.0.4 and laterInformation in this document applies to any platform.
Symptoms
-- Problem Statement:
On 12.0.4 in Production:
Find that the OM CHANGE ORDER Approval Notification is not populating the From User.
EXPECTED BEHAVIOR
Expect the Approval Notification to populate the From User.
-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
1. Open Sales Order
2. Select 'Actions -> Notifications'; Change Approval Notification
3. Enter message and (send) Responsibilities
4. Select 'Send'
5. Acknowledge confirmation message
6. Open WF Notifications from Navigator (OM Super User responsibility)
7. Select View: Message does not display.
Cause
To view full details, sign in with your My Oracle Support account. |
|
Don't have a My Oracle Support account? Click to get started! |
In this Document
Symptoms |
Cause |
Solution |
References |