Capacity Limit Not Working As Expected (Doc ID 738837.1)

Last updated on JULY 20, 2024

Applies to:

Symptoms

-- Problem Statement:

In OTM 5.5.05,  find that Carrier Capacity is not working as expected. When a Carrier Capacity is set and orders are planned it does not seem to be honoring the capacity set for that Service Provider and Lane.


-- Steps To Reproduce:

1. Setup Capacity Limit ID and the Lane ID, where the Capacity Limit is set to 1.
2. Assign Capacity Group to Rate Offering
3. Create 2 Order Releases
4. Bulk Plan 2 Order Releases and they both plan to the correct Service Provider on 2 Shipments
despite the Service Provider having a capacity limit of 1.

The above steps are as seen by a user when replicating the issue however there are additional steps that the user may not be aware are involved in the replication:

1. Setup Capacity Limit ID and the Lane ID, where the Capacity Limit is set to 1.
2. Assign Capacity Group to Rate Offering
3. Create 1 Order and Plan this onto a Shipment. 
4. Note the Capacity Usage has been set to 1. 
5. Go to the Capacity Limit Manager screen and click Submit.
6. Note the Capacity Usage has changed from 1 to 0 (which is incorrect and the cause of this issue). 
7. Delete the existing Shipment created in step 3
8. In the Database the Capacity Usage is now -1 (0-1 = -1) 
9. Create 2 Order Releases
10. Bulk Plan the 2 Order Releases and they both plan to the correct Service Provider on 2 Shipments
despite the Service Provider having a capacity limit of 1.

Cause

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