View Accounting Page Performance Issue: Times Out when Opened from AR Transactions / AR Receipts / AP Invoice (Doc ID 738933.1)

Last updated on MARCH 07, 2017

Applies to:

Oracle Receivables - Version 12.0.0 and later
Oracle Payables - Version 12.0.0 and later
Information in this document applies to any platform.
ARXTWMAI Transactions Form
ARXRWMAI Receipts Form
APXINWKB Invoice Workbench
APXPAWKB Payments


Symptoms

When you attempt to View Accounting entries on a subledger transaction after performing 'Create accounting', system launches a web browser, but nothing is rendered and the page times out after a while.
Cannot view invoice/transaction accounting entries from the invoices screen using the "View Accounting" link in Tools after R12 upgrade.
The link opens up a webpage but the page times out after some time.

Steps To Reproduce:

  1. Create a transaction in a sub module - AP Invoice / AR Transaction / AR Receipt / AP Payment.
  2. Create accounting on the transaction online. Verify that a success message is returned.
  3. Try to view accounting of the journal entries that just got created:
    From AR it is Tools -> View Accounting
    From AP it is Reports -> View Accounting
  4. A webpage gets launched, but nothing is rendered. The page times out after a while.

Cause

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