Cannot Book Order Error: Order is locked by another user.
(Doc ID 739121.1)
Last updated on MAY 20, 2019
Applies to:Oracle Order Management - Version 22.214.171.124 to 12.1 [Release 11.5.10 to 12.1]
Information in this document applies to any platform.
FORM:OEXOEORD.FMB - Sales Orders
***Checked for relevance on 14-Jan-2015***
When attempting to book sales order, the application seems to hang at a white screen until session aborted.
When re-query the order, will see order in Entered Status and the following error occurs:
Order is locked by another user.
At system monitor see
WARNING: CPU Utilization is 9.41%, crossed warning (90) or critical (95) threshold.
CLEAR: CPU Utilization is 10.1%, fallen below warning (90) and critical (95) thresholds.
-- Steps To Reproduce:
The issue can be reproduced at will with the following steps:
Go to sales order form.
Query sales order 423817
Press Book button
To view full details, sign in with your My Oracle Support account.
Don't have a My Oracle Support account? Click to get started!
In this Document