Query Service Items in HTML Quoting Error: "No Search Conducted is displayed'

(Doc ID 739448.1)

Last updated on JANUARY 06, 2017

Applies to:

Oracle Quoting - Version 12.0 and later
Information in this document applies to any platform.

Symptoms


While trying to add service item to an existing quote line, no service items are queried in the "Available services" search.

Error

No Search Conducted is displayed

 

Steps to Reproduce

  1. Responsibility : Quoting User
  2. Navigation: Quote
  3. Create a quote
  4. Add a product
  5. Select the product and add services
  6. Search the available services for that product
  7. Search comes up empty
  8. Receive error




Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms