Unable To View Workflow Diagrams In Status Monitor (Doc ID 740041.1)

Last updated on JUNE 19, 2017

Applies to:

Oracle Workflow - Version 12.0.6 to 12.2 [Release 12 to 12.2]
Information in this document applies to any platform.

Symptoms

On R12 in Production when attempting to view the status monitor, only a blank screen results.

Expected Behavior:
Expect to be able to view the associated workflow process.

The issue can be reproduced at will with the following steps:
1. Logon as sysadmin > Workflow Administrator responsibility > Status Monitor (Administrator
Workflow)
2. Enter Workflow Status: Complete & Workflow started Today > and click on Go

The issue has the following business impact:
Due to this issue, users cannot view the workflow status monitor.

Cause

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