Transactions Workbench: Instrument Number Does Not Default Automatically When Entering Manual Transaction
(Doc ID 740192.1)
Last updated on JUNE 05, 2018
Applies to:Oracle Receivables - Version 12.0.4 and later
Information in this document applies to any platform.
FORM:ARXTWMAI.FMB - Transactions
Instrument Number is not defaulting in transaction workbench when Receipt Method is setup with Instrument Number (bank account) and Priority = 1.
Receipt Method and Payment Method are defaulted fine
Steps to Reproduce:
1) Setup customer with a Primary Receipt Method at the Site Level and add a Bank Account in the same currency with Priority = 1
Navigation: Customers > Customers > Query Customer
Go To: Account Details
Go To: Site Details > Payment Details
2) Enter an Invoice and see that the Receipt Method defaults fine, but you need to click 'Select Instrument' to get the P1 Bank Account defaulted and then click apply.
Navigation: Transactions > Transactions
In Release 11i, the Bank Account Instrument Number defaulted, without selecting it.
Due to this issue, users cannot enter invoices with defaulted bank information for automatic receipts.
They need to open the Select Instrument window each time they enter an Invoice
Workaround is to actively select the instrument (bank account) which is much more work for the users who enter the invoice
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