AGIS Intercompany Invoice Applies To Wrong Customer (Doc ID 740243.1)

Last updated on AUGUST 08, 2016

Applies to:

Oracle Inventory Management - Version 12.0.0 to 12.1.3 [Release 12.0 to 12.1]
Oracle General Ledger - Version 12.0 to 12.1.2 [Release 12.0 to 12.1]
Oracle Receivables - Version 12.0.4 to 12.1.1 [Release 12.0 to 12.1]
Information in this document applies to any platform.
EXECUTABLE:RAXMTR - Autoinvoice Master Program
EXECUTABLE:RAXTRX - Autoinvoice Import ProgramForm:INVSDICR.FMB - Define Intercompany Relations


Symptoms

You are trying to create intercompany invoices using AGIS.

In AGIS, the Customer to be billed is Customer A

However, when the Invoice is created, it's billed to Customer B.

It is determined that the ra_interface_lines_all are populated for the incorrect customer.

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms