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Interface Trip Stop Error: An Error Occurred While Relieving Reservations (Doc ID 740347.1)

Last updated on JANUARY 30, 2022

Applies to:

Oracle Inventory Management - Version 11.5.10 to 11.5.10.CU2 [Release 11.5 to 11.5.10]
Information in this document applies to any platform.

Goal

When attempting to perform Interface Trip Stop for delivery, the following error occurs:

ERROR
An error occurred while relieving reservations.

If you look at the request log, it states that even though the negative balances are allowed, Oracle would not allow the issue transaction to go through if there are prior reservations or allocations existing for other demands. This will eat into the existing reservations/ allocations.

See the errors in the request log:

[...]

[29-SEP-08 07:55:06] INV_TXN_MANAGER_PUB: Total Org quantity cannot become negative when there are reservations present
[29-SEP-08 07:55:06] INV_TXN_MANAGER_PUB: Error in post_temp_validation : Transaction processor error
[29-SEP-08 07:55:06] INV_TXN_MANAGER_PUB: SQL : User-Defined Exception
[29-SEP-08 07:55:06] INV_TXN_MANAGER_PUB: After Error in post_temp_validation continue...
[29-SEP-08 07:55:06] INV_TXN_MANAGER_PUB: ***Undef Error Ex..rel_res : User-Defined Exception
[29-SEP-08 07:55:06] INV_TXN_MANAGER_PUB: When others Ex..rel_reservations_mrp_update
[29-SEP-08 07:55:06] INV_TRX_MGR: Reservation: res_status=E,msg=null,mrt_statusE
[29-SEP-08 07:55:06] INV_TRX_MGR: Ex.. in BaseTransaction Relieve Reservations...:null
[29-SEP-08 07:55:06] INV_TRX_MGR: **Ex: Ex.. in BaseTransaction Relieve Reseravtions...:null
[29-SEP-08 07:55:06] INV_TRX_MGR: Ex.. in BaseTransaction call Relieve Resv+mrp..:oracle.apps.inv.transaction.utilities.InvTrxException
[29-SEP-08 07:55:06] INV_TRX_MGR: **Ex: Ex.. in BaseTransaction calling Relieve Reservations..:oracle.apps.inv.transaction.utilities.InvTrxException
[29-SEP-08 07:55:06] INV_TRX_MGR: BaseTransaction. Rollbacking all changes: oracle.apps.inv.transaction.utilities.InvTrxException
[29-SEP-08 07:55:06] INV_TRX_MGR: error expl :Ex.. in BaseTransaction calling Relieve Reservations ..:oracle.apps.inv.transaction.utilities.InvTrxException
[29-SEP-08 07:55:06] INV_TRX_MGR: TrxUtil:processCurrentMessage UnKnown exception - java.lang.NullPointerException
[29-SEP-08 07:55:06] INV_TRX_MGR: error msg2 :An error occurred while relieving reservations.
[29-SEP-08 07:55:06] INV_TRX_MGR: Mssg peeked :An error occurred while relieving reservations.
[...]

Solution

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In this Document
Goal
Solution
References

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