"Error Returned From Internal API hook. Procedure Name Is CSM_WF_PKG.Task_Post_Upd" When Debriefing Tasks (Doc ID 740364.1)

Last updated on JULY 03, 2017

Applies to:

Oracle Field Service - Version 11.5.10.2 and later
Information in this document applies to any platform.
FORM: CSXSRISR.FMB
****Checked for the relevance on 7-Sep-2013*****
Form:CSFFEDBF.FMB - Debrief
***Checked for relevance on 30-Mar-2016***

Symptoms

When attempting to Debrief tasks, the following error is displayed:

Error returned from internal API hook. Procedure name is CSM_WF_PKG.Task_Post_Upd. (APPL_ID=883).


Steps To Reproduce
1. Log in with 'Field Service Representative' responsibility.
2. Create a Service Request.
3. Create a task.
4. Debrief the task.

Cause

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