My Oracle Support Banner

Field Screen Sets Do Not Work On INVOICE To SERVICE PROVIDER (Doc ID 740737.1)

Last updated on FEBRUARY 26, 2019

Applies to:

Oracle Transportation Management - Version 5.5.04.02 and later
Information in this document applies to any platform.
This problem can occur on any platform.

Symptoms

-- Problem Statement:

A Field ScreenSet is defined for a Custom SERVPROV ScreenSet. When the SmartLink from Invoice to "View Service Provider" is attempted, the PUBLIC SERVPROV ScreenSet is used and not the Custom one defined on the Field Screen Set.

-- Steps To Reproduce:
1. Create a Custom ScreenSet for SERVPROV
2. Define a Field ScreenSet that redirects SERVPROV to this Custom ScreenSet
3. Navigate to Financials -> Payment Invoice Management -> Payment Invoice
4. Run an Open Search
5. Right Click on one of the Invoices and Select: View Service Provider

It is expected that this should use the Custom ScreenSet as defined on the Field ScreenSet however it does not.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.