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Field Screen Sets Don't Work On INVOICE To SERVICE PROVIDER (Doc ID 740737.1)

Last updated on JULY 09, 2014

Applies to:

Oracle Transportation Management - Version: 5.5.04.02
This problem can occur on any platform.

Symptoms

-- Problem Statement:

A Field ScreenSet is defined for a Custom SERVPROV ScreenSet. When the SmartLink from Invoice to "View Service Provider" is attempted, the PUBLIC SERVPROV ScreenSet is used and not the Custom one defined on the Field Screen Set.

-- Steps To Reproduce:
1. Create a Custom ScreenSet for SERVPROV
2. Define a Field ScreenSet that redirects SERVPROV to this Custom ScreenSet
3. Navigate to Financials -> Payment Invoice Management -> Payment Invoice
4. Run an Open Search
5. Right Click on one of the Invoices and Select: View Service Provider

It is expected that this should use the Custom ScreenSet as defined on the Field ScreenSet however it does not.

Cause

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In this Document
  Symptoms
  Cause
  Solution
  References

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