"The loading configuration of Shipment Equipment XX cannot be shown in 3D" Exception Trying to View Load Config for a Shipment (Doc ID 740779.1)

Last updated on JULY 05, 2017

Applies to:

Oracle Transportation Operational Planning - Version 5.5.05 to 5.5.05 [Release 5.5]
Information in this document applies to any platform.
This problem can occur on any platform.

Symptoms

-- Problem Statement:
When trying to view a Shipment using Load Config (i.e. Shipment Action -> View -> View Load Config), the following error is presented:


It was confirmed that the LOAD_CONFIG_ENGINE_TYPE_GID for this shipment was: 3D PLACEMENT by using the following SQL statement

select LOAD_CONFIG_ENGINE_TYPE_GID from shipment where shipment_gid = '<SHIPMENT_GID>'

-- Steps To Reproduce:
Shipment Action -> View -> View Load Config

Cause

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