Last updated on SEPTEMBER 06, 2016
Applies to:Oracle Service Fulfillment Manager - Version 11.5.7 to 188.8.131.52 [Release 11.5]
Oracle Installed Base - Version 11.5.9 to 184.108.40.206 [Release 11.5]
Information in this document applies to any platform.
***Checked for relevance on 24-Dec-2013***
This datafix has been approved by development for customer consumption on 09/Mar/2012.
In no event shall Oracle be liable for any direct, indirect, incidental, special or consequential damages, or damages for loss of profits, revenue, data or use, incurred by you or any third party, whether in an action in contract or tort, arising from your access to, or use of, this information.
If you have any questions or concerns please contact Oracle Support before running the script.
The IBtxnerr.sql script or the 'Error transaction' Diagnostic Script output shows the stuck transaction and several other related previous transactions which failed. The previous failed transactions has error message:
"Cannot find this transaction in SFM"
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